Message Management services
Our business has been transformed by significant technological improvements, particularly the convergence of voice, data, and the Internet. New "live, real time" applications have facilitated customized flexibility resulting in the ultimate off premise virtual office receptionist.
Inbound Call Processing
Inbound call processing is our primary focus. We work with every industry and all sizes of business. We specialize in:
- Direct Response - TV, Radio, Internet
- Order Entry
- Fundraising and Donation lines
- Seminar Registration and RSVP lines
- Dealer Locate
- Mail Order Fulfillment
- Warranty Registration
- Off-premise Reception
- Emergency Response
- Reservations
- Appointments
- Coupon Redemption
- Telemessaging
- Order Fulfillment and Distribution Service
Interactive Voice Response
Our interactive voice system is versatile. It can give you the ability to start out with a basic voice mail and expand to a multi function, multi user service. It can also be combined with any of our other services.
- Personalized Voice Mail
- Interactive Voice Mail Response
- Voice Mail with Operator Assistance
- One Number Follow Me
- Multi greeting customize Mail Boxes
- Message Notification if Needed
Internet Response Services
A-1 Answering Service offers a unique Internet web response solution by combining computers, telephones, the World Wide Web and live agents in a seamless package. Most organizations are now accessible through their websites, but only 30% of the population can access these sites. But, add a toll-free telephone number to the equation, and that number becomes 100%!
There is only one solution to the Internet Security Issue. If you have noticed, large corporations have been plagued by hacker attacks. Consumers placing orders via credit cards over the internet are hesitant to leave this information on the website. We have devised the only secure method.
There is only one solution to the Internet Security Issue. If you have noticed, large corporations have been plagued by hacker attacks. Consumers placing orders via credit cards over the internet are hesitant to leave this information on the website. We have devised the only secure method.
Staff Reduction
Our business has been transformed by significant technological improvements, particularly the convergence of voice, data, and the Internet. New "live, real time" applications have facilitated customized flexibility resulting in the ultimate off premise virtual office receptionist.
Grow your business with confidence
A Cost Effective Solution to Your Staffing Needs.